Successful Clients
Business Card Express,
Research Triangle Park, NC
http://www.bcesouth.com
Need:
Cost-effective online business card ordering, with drawn proofs
Solution:
Business card ordering system that leverages our graphic machine technologies including a customer
service module, and pre-press module.
Each of BCE customers use a web interface branded to resemble the customer's own company.
Their story
Business Card Express (BCE) specializes in corporate business cards and
letterhead. They had a need to provide customers with a web interface
for proofing and ordering business cards. They also needed to provide a means for
administrators to modify, approve, duplicate orders and revieww account history.
Finally, BCE needed to automate the pre-press process for cards ordered online.
BCE now offers its customers such a service. The customer sees an accurate
representation of their business card before ordering. This minimizes
typographical errors and streamlines the process of completing orders. Behind the
scenes, the extensive system also automates the creation of the Quark Express
documents which are used in BCE's preprint production phase. Web-based
orders are now the most efficient orders submitted at Business Card Express.
In addition, orders are kept in a web-accessible database. Customers may log into
the database, approve, cancel, modify and duplicate orders. Multiple orders
may be approved or modified with a single click o fthe mouse; this is great stuff.
BCE's suite of Cicada-built applications integrates existing commercial programs
like Quark Express and an industry specific invoicing system into an automated
network-based work flow.
Bang for the buck
Another special aspect of the Business Card Express system is its low cost of
implementation. BCE had the compelling need to create the system described
above and the compelling need to create it in the most affordable fashion. As
BCE's system continues to grow, Cicada continues to work with BCE to carefully
recommend and implement the most functional system for the available budget.
That sort of cooperation is a hallmark of Cicada's approach to business. We truly
want our customers to be as satisfied and as happy as possible. In the case of
Business Card Express, we worked extra hard and sometimes extra long hours
just to keep their development costs as low as possible!
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Business Card Express
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